We want you to be confident in using this website and doing business with us. This policy describes how we collect, use and protect your information.

Who we are

In this Privacy Policy references to “we” and "us” are to Kondor Limited, company number 394820, registered office 74-78 Condor Close, Woolsbridge Industrial Park, Three Legged Cross, Wimborne, Dorset, BH21 6SU.

The information we collect:

• We will collect personal information from you when you order products from our website or call our order and enquiry line, or when you call customer services.
• This information will include your name, address, contact telephone numbers, email addresses, credit or debit card details, and information about your phone.
• We may also log your IP address and session information such as the duration of your visit to this website and the nature of the browser used. This information is used only for the administration of the site and to enhance the experience of visitors.

We call this ‘Your Information’.

How we use Your Information:

Any personal information we collect from you or this website will be used only in accordance with the Data Protection Act 1998 and any other applicable laws, to:
• process your orders, provide after-sales service and to answer any enquiries or complaints;
• comply with legal requirements
• maintain accounting records
• prevent or detect fraud (we will share your information with fraud prevention organisations if we suspect or detect fraud)

Security:

We use SSL encryption software to protect any data you submit via this website, and have put in place appropriate security measures to otherwise protect your information stored and processed by us.

Your rights

You have the right to request a copy of any personal information we hold about you. To do this, simply write to us, enclosing a cheque for £10 payable to Kondor Ltd to cover our administration costs, and provide proof of your identity and address:-

Kondor Ltd
Kondor House
Woolsbridge Industrial Park
Three Legged Cross
Wimborne BH21 6SU

You can also tell us if any information we hold is inaccurate and we will correct it.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.